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 This story is about a man named Nathaniel. Nathaniel is a huge Xbox 360 fan who pre ordered his console months before launch. Since getting the console, he has collected signatures from several people at Microsoft, Bungie, and Rooster Teeth (the creators of the hit Halo machinima series, Red vs Blue). As you can see, this is not just a few people signing it, but most of the console had some kind of signature on it. Heck, the bottom of the console had a drawing of Master Chief by the artist of the Red vs Blue comic.
Imagine his shock when the console died. Now Nathaniel was faced with a tough situation. He had to decide whether to take off the case and see what he could do with repairing it on his own...or send it off to Microsoft. It was not an easy choice but he opted for the latter because the first would void the warranty.
Before he sent the console off to Microsoft for repair, Nathaniel contacted them over the phone, explained the situation to them, and asked that he receive his exact same console back. Microsoft obliged and gave him a reference number to include when shipping the console off to them.
He sent his unique Xbox 360 along with a letter reiterating his situation and his wishes to have all these signatures preserved to Microsoft. Everything seemed to be in good shape...
Some weeks later, Nathaniel received his console back from repair. He opened up the box it came back in and saw his 360 was sent back. It had the exact same serial number, but it was missing something. What exactly was it missing? Yup, the signatures.
He couldn't believe it! All those signatures that meant so much to him...gone. Oh, but they didn't just replace the case, they SCRUBBED THE SIGNATURES OUT! You can tell because there is marker smudge visible on the 360.
(Click the image for a higher resolution version)
Since the original posting of the story, there have been some additional developments. Many have wondered why he decided to share this tale of woe with the internet. Well, he states that it's simply a cautionary tale for 360 owners who send in their consoles for repair. He regrets sending in his console in the first place, but he's angry because he was ASSURED by Microsoft that they would take care of his system and send it back to him how it was received. After some time trying to contact Microsoft, the company has finally responded to Nathaniel and apologized to him and stated that they are working to correct this issue. Nice of them to look into this, but it should have never happened in the first place.
[Source: Hawty McBloggy]
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