RFG App for Android: The official thread!

[Shadow Kisuragi]

I've tried to use the app before but can only use it as a search tool. The app doesn't sync with my collection. I seem to recall at one point a few years ago this function worked. Does it just not work with newer versions of android?

I am in the same situation as Project Nintendo.  The app has never worked properly in the 2 years that I have tried to used it.  You can add games to your account from the app, but you can't sync your online collection onto the phone.  It just gets stuck in an endless loop of syncing. 

The only thing I can think of is the fact that you both have spaces in your usernames. Not sure if that's what's causing it though.

That was a thought.

[bickman2k]

I wonder if the spaces need to be escaped out so they work properly.

[Shadow Kisuragi]

http://www.rfgeneration.c...?action=profile&name=Shadow%20Kisuragi&folder=Collection

[The Great Melon]

I have had the syncing issues on a several Samsung Galaxy S2s, S4s, and and an S5.  I have always figured that the issue had to do something with my account or an unusual game in my list rather than the phone.

[techwizard]

would special characters in a game title create any issues with syncing?

[theGrue]

Hey guys, I got a PM reminding me to come check my dang thread and look in to this issue! I'll try to make some time to look in to some of the problems you guys are having soon.

[shaggy]

I've tried to use the app before but can only use it as a search tool. The app doesn't sync with my collection. I seem to recall at one point a few years ago this function worked. Does it just not work with newer versions of android?

I just sideloaded this onto my Amazon phone and it isn't syncing my collection, either.  It shows all 0's.

[mumboking]

Yeah... I tried to sync it last night. The rotating icon shows up and disappears, but it doesn't seem to be doing anything.
Just tried again, same thing.
I last successfully synced on the 7th.

EDIT: I noticed the site responding faster temporarily so I tried syncing again. It worked!

[theGrue]

You guys are spot on about spaces in usernames causing a problem, I'll get a new build out tonight.

[shaggy]

Holy Cow, I tried syncing this morning and after a few tries it finally worked.  What did you do?

[bickman2k]

Holy Cow, I tried syncing this morning and after a few tries it finally worked.  What did you do?

In your case, I believe it was due to our slow server issues we were having recently.

[The Great Melon]

Just noticed the update.  After being use to the sync never finishing, I didn't expect syncing to only take a fraction of second.  Anyways thanks for pounding out that bug.

EDIT:

On a minor visual note, I noticed the scroll on my collection page seems to jump several times before working continuously about 2/5's down the page.  I think this as something to do with the non-alphanumeric characters as I have a Ōkami with the macron over the O along with several .Hack titles that start with a period before hitting the typical numbers and letters.  Functionally everything works, but it seems there is something a little wonky happening with scroll for non-alphanumeric characters.

[toze3]

The app is great, i especially like the EAN scan option. Is almost perfect for me.

For me i would like to have 2 features:
- view and add comments for my games
-possibility to set a default folder when adding games. For example when i'm adding new ames i would like to go a folder "new adds" or similar, and i have always to change the folder for each game. If the app use the last folder used insted of always pre-select as default the collection folder will be great.

(UPDATE) Or it could be pre-selected in the first menu here are all folders visible.

[toze3]

I was trying to add hardware to my collection with the scan UPC code tool, but it always says it cannot find any result.

Here an example, http://www.rfgeneration.c...fo.php?ID=E-040-H-00020-A

The UPC in database is correct and the same that i have, but always get me no results.

Does the app only checks for games?

[Shadow Kisuragi]

Hardware itself on the site is problematic - just ran into a new bug with it today with Variation Tie-Ins. However, I do not know the answer to your question about the app.
I can tell you that using the Search on the website, by entering the EAN into the ID# field (which also supports Part # and RFG ID#, for reference), pulls up the item in question, so it's not an issue with the database not recognizing the EAN: http://www.rfgeneration.com/cgi-bin/search.pl

I can try to pull the app up on my wife's Android phone to see what's going on.