reading it theer seams nothing wrong, she rented the phone and paid the bill thats how it works, So the phone was an old kind nothing wrong with that either she liked it was good enough for her so why change?
Really pushing the buttons might save you what 30 seconds over turning the dial so what???
WTF? Did you miss the whole point of the article? She paid $14000 for a phone she could easily have bought for $30 at any department store. If she liked the phone, she probably could have bought the EXACT SAME MODEL. She's really dumb. That's it. No more questions.